24-7 Support

When your customer can't pay you, nothing else matters.

It doesn't matter matter why you can't process credit cards - it just needs to get fixed. We at Petroleum Card Services understand that, which is why we offer support 24 hours a day, 7 days a week, either through our own customer service department during regular business hours (7:30-5:00 Pacific) or through our partners. Here's how to reach us:

E-mail:
customerservice@pcs4fuel.com

Phone (Monday-Friday, 7:30 a.m. - 5:00 p.m. Pacific):
(866) 427-7297, Press 3

After-hours Concord Support:
(800) 238-7675

  • Customer service: x016714
  • Tech support: x016716

After-hours Buypass Support:
(800) 347-8224

  • Tech support: Press 2, then Press 1

After-hours North Platform Support:
(800) 366-1841

  • Customer service: Press 3
  • Tech support: Press 2
Ready to get started? Contact us today! (866) 427-7297 | sales@pcs4fuel.com | follow: